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Contact our support team for any issues regarding your order & Technical issues.

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Contact Support

Support Team

Contact our Support Team for help and advice regarding any aftersales or technical issue.

Our Dedicated Support team are available from 9am to 5pm Monday to Friday and will happily help with Support issues. All Audio Assault's support is done online. This is for many reasons but mainly based around not wanting our customers to pay for a premium rate phone call.

Top Questions we get asked

Where is My Order?

Please allow up to 3 full working days from receiving the dispatched/shipped email before contacting the support centre. We send deliveries via a variety of different couriers and Royal Mail. Deliveries are made up to 5PM Monday to Friday. Small items may be delivered Saturday if sent by Royal Mail however this is at the discretion of royal mail.

I have not received all of my items?

Often we have to send items from multiple locations, meaning that your items will arrive in separate packaging and from separate couriers. Please allow time for multiple items to arrive before contacting us. (this should not effect you 1-3 day delivery time scale)

My Product is not working what should i do?

The Quickest way we can advise you is about your product is by completing the Contact Us support form in the support centre giving us the order number and details of the problem. We can then use our expert knowledge, Technical data and Technical contacts to resolve the issue or fault. 

Please note that this service is not available over the phone as occasionally advice is needed from the products manufacturers. 

If you open a ticket it will be replied to and usually resolved with in the hour.

How can i contact you? 

Contact us via ticket here

Do you offer Installation ?

No, but we recommend incar-installer.com

Is you site secure when we place the order?

Yes  100% secure, for more information click here

 Is your 14 day money back guarantee really risk free? 

Yes,  it really is providing you keep to the terms and conditions read more information here

No Risk Concept

UK Leading Brand Car Audio Products Saving You Up to 47% off High Street Prices Backed by a RISK FREE 14 Day Money Back Guarantee & Delivered to your Door in 1-3 Days.

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Answer a few questions about your specific needs, we’ll help you narrow your choices and focus in on the right products to make a smart buying decision.

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100% Secure!

Shopping at Audio Assault is safe.

Audio Assault use Protx to securely process online payments. Our secure checkout is encrypted using 128-bit GeoTrust SSL certificates.

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Express UK Delivery

Delivered to your door in 1-3 days.

All orders are dispatched using an Express 1 to 3 Business Day delivery service to UK mainland addresses if ordered before 2pm Mon to Fri.

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14 Day Money Back Guarantee

Try your products for 14 days without risk.

If after trying them fully you find the product does not deliver everything that you want or expect, simply return your purchase for a replacement or full refund.

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